Asa Spa Hotel

Very big hotel that looks a little run down from the outside. The room was a good size but it was baking hot. No fan in the room and with the window open it was a bit noisy. Great location though right next to the castle and a 5 minute walk into the city centre.

Stayed with mum and sister, initially allocated a floor on top floor, walking into the room, it felt as I’m staying in a Finnish sauna instead of a hotel room. When inquiring for a fan, none available. After some time, luckily they found a room on the ground floor which was just about bearable. (Another party had the same issue, but with their meeting room for a conference the following day) The lady in reception on the next morning treated me like I was a nuisance and rolled eyes when asking for an extra bed to be set up (confirmed prior to arrival). Last morning asked for ice from restaurant, got questioned where I’m taking it to and why I need it. The only good things about the hotel are the complimentary breakfast selection and the spa facilities (although, they could man the bar and clean up the towels/glasses when inconsiderate people leave them) Overall, would visit the spa again but would definitely not stay in the hotel again.

The hotel is nice and clean but the breakfast is avarage as the spa and sauna atmosphere as well. So nothing bad but nothing outstanding either. So I would recommend rather other Spas than that Asa spa.

The location of the hotel is good. It is just beside the castle of Kuressaare and short walking distance from cafees and shops. Near to the beach. "Pros": + the size of the room is enough for 3 overnighters, 1 double bed and 1 single bed for a child + pleasant service at the restaurant during dinner +/- some servers are friendlier than others "Cons": - the trash can under the bathroom table has not been cleaned from the previous user - the hotel should be renovated, but the room we stayed in would already need repair - there are many stains on the ceiling, paint wear on the door frames - the TV was fixed on the 2nd day - different price information from different receptionists: on the first day it was explained that billiards costs 5/7 eur/h and the use of the ping pong table is free. On the third day we also wanted to use the ping-pong table, we were charged 5 euros an hour (it was free the previous day). Food is ok. Pool is too crowded and uncomfortable to swim in. Would not visit this hotel second time.

Terrible hotel. XL size robes for children, slippers with spots, no napkins in the bathroom, very poor breakfast. On the checkout we were asked for 12 EUR don't know for what, even administrator wasn't able to explain for what and wasn't able to provide any documents for that.

Conned by ******* AKA ********** again , no mention pool has been closed for a year due to building works , charged full price as well . Do Not book here everyone want a swimming pool in the middle of August , Holiday is ruined i have to explain this to my wife , its a sad world because these con merchants exist . Receptionist said nothing to do with me Colin Bowen